Lautna is a non-profit social cause platform that helps missing people, pets, and belongings get back home.
This policy explains what information Lautna collects, why, how it is used, and the choices you have. By using the Lautna website or mobile apps you agree to this policy and our Terms of Use.
Lautna is operated as a non-profit social cause platform. For any privacy question or request, contact us at contact@lautna.org.
We only collect what is needed to help reunite people, pets, and belongings:
We do not require you to create a personal account to search or post. Administrator accounts use an email and password for the review team only.
Approved reports show a photo, description, general location, and status. The following are never shown publicly and are visible only to the review team and verified responders:
Reports about vulnerable people found on the street, in shelters, or in hospitals are handled with extra care. They are reviewed before publishing, precise locations are kept private, and we act to protect the dignity and safety of the person. Anyone can ask us to remove such a report by contacting us.
Reports are submitted by users. The person submitting a report is responsible for the truth, legality, accuracy, and permissions for the information and photos they provide. Lautna reviews reports for safety, dignity, privacy, and platform rules before publication, but approval for publication does not mean Lautna independently verifies every fact as true.
Misuse, false reports, defamatory claims, privacy violations, or harmful submissions may lead to removal, blocking, or sharing relevant information with appropriate responders or authorities where permitted or required by law.
We do not sell personal data and we do not show advertising. We share information only with verified responders or relevant authorities when needed to reunite a person, pet, or item, investigate misuse, process takedowns, or where required by law. We use trusted service providers to host the platform and store reports securely.
Reports are kept while they are active. When a case is resolved or a report is found to be inaccurate, it is archived or removed. You can ask us to delete a report you submitted at any time.
You can ask to access, correct, or delete information you submitted, and you can withdraw a report. To make a request, email contact@lautna.org. Depending on where you live, you may have additional rights under laws such as the EU GDPR and India's Digital Personal Data Protection Act.
Reports about missing children are posted by adults seeking help. The app is not intended for use by children to create accounts. We handle any data about minors with particular care and minimise what is shown publicly.
You can decline these permissions and still use most of the app.
We may update this policy as the service grows. We will post the new version here with an updated date.